Zyprr Inc. (d/b/a ZipperAgent) is committed to protecting and respecting your privacy. This Online Privacy Policy describes the privacy practices applicable to the Zyprr Inc. (d/b/a ZipperAgent) website, https://www.zipperagent.com/, and the ZipperAgent application (the “https://<https://www.zipperagentsubdomain>.zipperagent.com“).

CONTENTS

1. Why is my information needed?
2. What information does Zyprr Inc. (d/b/a ZipperAgent) collect, and how is it used?
3. With whom does Zyprr Inc. (d/b/a ZipperAgent) share my information?
4. How can I review, correct, and update my personal information?
5. How can I opt out of Zyprr Inc. (d/b/a ZipperAgent)’s collection, use, and disclosure of my information?
6. How does Zyprr Inc. (d/b/a ZipperAgent) protect my information from loss, misuse, or unauthorized alteration?
7. How does Zyprr Inc. (d/b/a ZipperAgent) use information submitted through the “Send a Friend a Free Trial” or referral program?
8. How does Zyprr Inc. (d/b/a ZipperAgent) use information submitted through the “Become a Partner” page?
9. How long does Zyprr Inc. (d/b/a ZipperAgent) retain my data?
10. Who can I contact if I have additional questions?

From time to time, Zyprr Inc. (d/b/a ZipperAgent) may introduce new products or services. To the extent that such products or services affect this Privacy Policy, the Policy will be updated accordingly. Please refer to Section 5 for information about how we notify users of changes to this Privacy Policy.

1. WHY IS MY INFORMATION NEEDED?

Zyprr Inc. (d/b/a ZipperAgent) provides web-based products and services. As a result, we require certain information to create and manage your account, including, at a minimum, your first and last name, billing contact information (where applicable), a password, and a valid email address for login purposes.

Accordingly, we collect only the information necessary to establish and maintain your account and to provide you with access to our Services.

2. WHAT INFORMATION DOES ZYPRR INC. (D/B/A ZIPPERAGENT) COLLECT, AND HOW IS IT USED?

PERSONAL INFORMATION

The personal information collected through https://www.zipperagent.com/ is provided voluntarily by users. We may collect personal information, including, at a minimum, your first and last name, email address (used as your login), password, comments submitted on blog posts, and information provided through job applications or press inquiries.

When a user registers for the free version of the Service, Zyprr Inc. (d/b/a ZipperAgent) may verify the email address provided to help ensure its accuracy. For users of the paid Service, Zyprr Inc. (d/b/a ZipperAgent) also collects billing contact information and payment details, including credit card information, which may be verified as necessary to process payments and maintain account accuracy.

Your email address may be used to send you product updates, newsletters, promotional offers, service announcements, and helpful tips regarding your use of Zyprr Inc. (d/b/a ZipperAgent).

We use the information we collect to:

• Provide, operate, and maintain our Services;
• Process payments and manage billing;
• Maintain and update your account information;
• Communicate with you regarding your account, products, and services;
• Improve our products, features, and customer experience; and
• Maintain records of customer feedback and product evaluations to improve the quality of our Services.

To improve the functionality and quality of our Services, we may also analyze the categories of Services selected by users, as well as information relating to customer satisfaction and product performance.

BUSINESS INFORMATION

Information collected through the Services may include confidential Business Information. Business Information includes, but is not limited to, application data, task data, messages, files, contact lists, and any other business information you submit while using the Zyprr Inc. (d/b/a ZipperAgent) Services.

We collect, access, and use Business Information only as reasonably necessary to provide, maintain, support, secure, and improve the Services, including to anticipate, diagnose, investigate, and resolve technical issues that may affect the quality, availability, or performance of the Services, or as otherwise required by applicable law.

PARTNERS

In certain circumstances, we may provide the Services or offer products and services jointly with third-party business partners. For these co-branded offerings, where a third party participates in your transaction, we may collect customer information jointly with that third party or share customer information relating to those transactions.

On each co-branded registration page, we will identify the party collecting or receiving your information and specify which privacy policy governs its use, so that you understand how your information will be collected, used, and shared at the time you create your account.

If you register for Zyprr Inc. (d/b/a ZipperAgent) through one of our partners and later request to opt out of receiving promotional communications, we may share your email address with that partner solely for the purpose of ensuring that promotional communications sent on behalf of Zyprr Inc. (d/b/a ZipperAgent) are discontinued.

SESSION RECORDS

To maintain the quality of our Services and analyze product performance, we may collect technical information relating to your connection and usage of the Services. This information may include connection details, session duration, and the timing and size of data packets transmitted over the Internet during a session.

This information is used solely to monitor, maintain, and improve the performance, reliability, and quality of the Zyprr Inc. (d/b/a ZipperAgent) Services.

SECURITY INFORMATION

Zyprr Inc. (d/b/a ZipperAgent) also collects certain standard technical information about your device and network for security, authentication, and identification purposes. Such information may include IP addresses, domain names, access times, cookies, device identifiers, and other unique identifiers associated with devices that access or use the Services.

This information is used to operate the Services, authenticate users, protect our customers, detect and prevent unauthorized access or misuse, and maintain the security and integrity of our systems.

Information transmitted between you and the Services is encrypted during transmission and stored using commercially reasonable security measures.

SURVEYS

In addition to the information required to establish your account, we may occasionally conduct surveys and invite users to voluntarily provide demographic or other information. Such information may be analyzed in aggregate form for internal market research, product development, business analytics, presentations to advertisers, and collaborative research projects with third-party partners involved in product development.

We use this information to better understand our users, improve our products and Services, and personalize the features and functionality offered to individual users.

WEB AND MOBILE ANALYTICS

We continuously improve our website and Services and use a variety of analytics tools, including cookies, to help us do so. These tools help us understand how visitors use our products and Services, what features they find most useful, and where improvements may be needed.

We also use analytics tools within our applications to collect non-personally identifiable information regarding application downloads and usage. As part of our analytics processes, we may collect general geographic information; however, such information is collected only in aggregate form and does not identify an individual’s precise location.

Some of these analytics tools may be provided by third-party service providers that assist us in collecting and analyzing this information.

WEB BEACONS

Web beacons are small graphic images containing a unique identifier that function similarly to cookies and are used to help track user activity on websites. Unlike cookies, which are stored on a user’s device, web beacons are embedded invisibly within web pages and are typically no larger than the period at the end of this sentence.

The web beacons used in connection with our analytics services do not disclose personally identifiable information about our website visitors to third parties. They may collect technical information, including browser type, operating system, downloaded content, and the pages, products, or services viewed while visiting or registering through our websites.

This information is used solely to help Zyprr Inc. (d/b/a ZipperAgent) improve the functionality, performance, and usability of our websites and Services.

We also collect aggregated website traffic statistics, domain names, browser types, MIME types, and other technical information. This information is not linked to personally identifiable information about individual users.

COOKIES

A cookie is a small text file that a website places on your device when you visit it. We use cookies to recognize users, remember preferences, maintain session information, and analyze website traffic and usage patterns.

When you register on the Zyprr Inc. (d/b/a ZipperAgent) website, we use cookies to store a unique, randomly generated user identifier for administrative and authentication purposes. These cookies allow you to access certain areas of the website without having to log in repeatedly during your session.

We do not store passwords or other Personal Information within cookies.

Zyprr Inc. (d/b/a ZipperAgent) also works with selected marketing and analytics partners to help measure the effectiveness of our website, improve our marketing efforts, and better understand website traffic and visitor engagement.

SOCIAL MEDIA

Our Site includes social media features, such as the Facebook “Like” button and Facebook Connect. These features may collect your IP address, identify the page you are visiting on our Site, and set a cookie to enable the feature to function properly.

These services may also authenticate your identity and provide you with the option to share certain personal information with us, such as your name and email address, to pre-populate our registration or sign-up forms.

Services such as Facebook Connect may also allow you to share information about your activities on our Site by posting it to your social media profile for viewing by others within your network.

Your use of, and interactions with, these social media features are governed by the privacy policy of the respective third-party provider.

TESTIMONIALS

With your prior consent, we may publish your testimonial together with your name on our website or in other promotional materials.

If you wish to update, modify, or remove your testimonial, you may contact us using any of the methods described in this Privacy Policy, and we will process your request within a reasonable period of time.

3. WITH WHOM DOES ZYPRR INC. (D/B/A ZIPPERAGENT) SHARE THE INFORMATION?

Protecting your privacy is important to us. We do not sell, trade, or rent your Personal Information to third parties, except as described in this Privacy Policy.

The Zyprr Inc. (d/b/a ZipperAgent) products and Services require us to share certain information with third-party service providers in order to operate the Services. We may engage third parties to perform functions on our behalf, including, but not limited to, processing credit card payments, sending postal mail and email communications, analyzing data, and providing marketing or customer support services.

These third-party service providers are granted access only to the Personal Information necessary to perform their services on our behalf and are contractually or legally obligated to use such information solely for those purposes and in accordance with this Privacy Policy.

In the event that Zyprr Inc. (d/b/a ZipperAgent), or substantially all of its assets, is acquired, merged, reorganized, or otherwise transferred, your information may be transferred as part of that transaction. For information regarding how you will be notified of such a transfer, please refer to Section 5 of this Privacy Policy.

From time to time, we may send promotional offers to selected Zyprr Inc. (d/b/a ZipperAgent) customers on behalf of our business partners. When we do so, we do not disclose your Personal Information to those business partners.

Except as expressly described in this Privacy Policy, we will not disclose your personally identifiable information to any third party without your express consent, unless required to do so by applicable law or where we believe, in good faith, that such disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or court orders;
• Protect and defend the rights, property, or safety of Zyprr Inc. (d/b/a ZipperAgent), our users, or others; or
• Prevent fraud, security incidents, or other unlawful activity.

Zyprr Inc. (d/b/a ZipperAgent) is not responsible for the privacy practices of its affiliates or other third parties. If you have questions about how an affiliate collects, uses, or discloses your information, we encourage you to review that affiliate’s privacy policy or contact the affiliate directly.

Our website may contain links to websites operated by third parties that are not owned or controlled by Zyprr Inc. (d/b/a ZipperAgent). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policy of every website you visit that collects Personal Information before providing any such information.

4. HOW CAN I REVIEW, CORRECT, AND UPDATE MY PERSONAL INFORMATION?

If you wish to review, update, correct, or delete your Personal Information, you may do so by visiting your “Account Settings” page. From there, you can access and update the Personal Information and account history we maintain for your account.

You may also manage your communication preferences, including your subscriptions to newsletters, push notifications, and marketing communications, including promotional messages sent on behalf of selected third-party partners.

If you require assistance reviewing or updating your information, please contact us at info@zyprr.com.

To request the removal of your Personal Information from the Zyprr Inc. (d/b/a ZipperAgent) blog, please contact us at info@zyprr.com. In certain circumstances, we may be unable to remove your Personal Information, such as where we are required to retain it for legal, regulatory, or legitimate business purposes. If we are unable to fulfill your request, we will inform you of the reason, where permitted by applicable law.

Zyprr Inc. (d/b/a ZipperAgent) will respond to requests to review, update, or delete Personal Information within thirty (30) days of receiving a verifiable request, unless a longer period is permitted or required by applicable law.

5. HOW CAN I OPT OUT OF ZYPRR INC. (D/B/A ZIPPERAGENT)’S COLLECTION, USE, AND DISCLOSURE OF MY INFORMATION?

You may manage your email communication preferences at any time by visiting the Email Settings page. To subscribe to or unsubscribe from marketing communications or third-party promotional messages administered by Zyprr Inc. (d/b/a ZipperAgent), simply update your preferences and click Submit.

You may also opt out of receiving promotional emails at any time by clicking the unsubscribe link included in those emails. Please note that even if you opt out of promotional communications, you will continue to receive transactional or service-related communications, including account notifications, receipts, billing information, confirmation emails, security notices, and customer support updates, as these communications are necessary for the administration and use of the Zyprr Inc. (d/b/a ZipperAgent) Services.

This Privacy Policy may be updated from time to time. If we intend to use your Personal Information in a manner that is materially different from the purposes described at the time it was collected, we will notify you by email before such changes become effective, where required by applicable law.

If Zyprr Inc. (d/b/a ZipperAgent), or substantially all of its assets, is acquired, merged, reorganized, or otherwise transferred to another entity, we will notify you by email regarding the transaction and the transfer of your Personal Information, where required by applicable law. Where applicable, you will be provided with any rights or choices available to you regarding the continued use of your Personal Information.

In addition, if we make material changes to this Privacy Policy that do not affect Personal Information already collected or processed, we will post a prominent notice on our website informing users of those changes.

6. HOW DOES ZYPRR INC. (D/B/A ZIPPERAGENT) PROTECT MY INFORMATION FROM LOSS, MISUSE, OR ALTERATION?

Zyprr Inc. (d/b/a ZipperAgent) uses industry-standard administrative, technical, and physical safeguards to protect the confidentiality and security of your Personal Information. These safeguards include, where appropriate, encryption, firewalls, and Secure Sockets Layer (SSL) technology.

While we strive to protect your Personal Information using commercially reasonable security measures, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of your information.

Zyprr Inc. (d/b/a ZipperAgent) is not responsible for the loss or compromise of passwords resulting from a user’s failure to maintain the confidentiality of their account credentials. If you believe your password has been lost, stolen, or otherwise compromised, we strongly recommend that you change your password immediately. For instructions on updating your password, please refer to Section 4 of this Privacy Policy.

7. WHAT DOES ZYPRR INC. (D/B/A ZIPPERAGENT) DO WITH “SEND A FRIEND A FREE TRIAL” OR REFERRAL INFORMATION?

Zyprr Inc. (d/b/a ZipperAgent) does not collect or retain Personal Information as part of its referral program.

If you choose to recommend our Services to a friend or colleague, we may provide you with sample email content or a referral link that you may send using your own email account. Zyprr Inc. (d/b/a ZipperAgent) does not send referral emails directly on your behalf or retain the recipient’s Personal Information as part of this process.

8. WHAT DOES ZYPRR INC. (D/B/A ZIPPERAGENT) DO WITH INFORMATION SUBMITTED THROUGH THE “BECOME A PARTNER” PAGE?

Information submitted through our Become a Partner page is provided voluntarily and enables us to respond to your inquiries regarding Zyprr Inc. (d/b/a ZipperAgent)’s partnership opportunities.

Any information you submit will be used solely to respond to your request, evaluate potential partnership opportunities, and communicate with you regarding those opportunities.

Consistent with this Privacy Policy, we will not disclose your Personal Information submitted in connection with partnership inquiries to any third party without your express consent, except as required by applicable law or as otherwise described in this Privacy Policy.

9. HOW LONG DOES ZYPRR INC. (D/B/A ZIPPERAGENT) RETAIN DATA?

We retain your Personal Information for as long as your account remains active or for as long as necessary to provide you with the Services you have requested.

We may also retain and use your information for longer periods where necessary to comply with applicable legal obligations, resolve disputes, enforce our agreements, protect our legal rights, or otherwise as permitted or required by applicable law.

10. WHO CAN I CONTACT IF I HAVE ADDITIONAL QUESTIONS?

If you have any questions regarding this Privacy Policy or our privacy practices, you may contact our Customer Support team using any of the following methods:

• Email: info@zyprr.com
• Website: https://www.zipperagent.com/contact-us/
• Mail:Zyprr Inc. (d/b/a ZipperAgent)300 Tradecenter Drive, Suite 1610Woburn, MA 01801